Privacy Policy
January 1, 2020
Protecting your information is important to us. The following guidelines set forth our general privacy practices and principles that apply to information we collect through our website located at http://www.qhotelspringfield.com (the "Website"), for the Q Hotel & Suites in Springfield, Missouri, which is operated by Atrium Hospitality LP (collectively, “we,” “us,” or “our”). We use this privacy notice to clearly disclose to you our privacy practices in a manner that is easy to understand. If there is something you do not understand about our privacy practices, please feel free to contact us at privacy@atriumhospitality.com.
This privacy notice does not apply to products or services provided, or information obtained, other than through the Website. We do not intentionally collect information from persons under the age of 18, so please do not use this Website if you are under the age of 18. We may change this notice from time to time so please check back often. If we significantly change our collection, use, or disclosure practices, we will try to send you a notice via email if you have provided us with an email address. Please keep in mind that some of the services mentioned specifically in this notice may not be available on the site at this time.
Our Website is used to provide you information about the hotel and to enable you to book a room and sign-up to receive information about special offers at the hotel.
What information do we collect from you?
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In brief: As part of providing services to you, we may collect personal information about you. |
As part of providing services to you, we may collect information, including personal information, about you or your business. Personal information is data that can be used to identify you. The information includes but is not limited to: In addition, if you send us an email, fill out a feedback form, call us, or communicate with us in any other way, we will collect that information in order to respond to your request, feedback, or question. We will use and share information you provide to us only as described in this Privacy Policy. We may also collect certain technical information from you ("Technical Information"). |
How do we collect information from you?
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In brief: We collect information from you directly when you enter it into a form on our Website. We collect information from you indirectly and automatically through the use of cookies, web beacons and log files. |
Direct Collection We collect much of the information listed above directly from you when you submit it on our Website. This includes information you share on the Contact Us page of our Website. |
What choices do you have about the collection of information about you?
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In brief: You can always choose not to submit information. You can disable cookies in your browser. You can choose not to use social networking plug-ins. You can opt-out of our marketing related emails. |
Direct Collection. If you do not want to share your information, you can choose not to participate in a particular service or activity. Social Networking. If you do not want to share your information, you can choose not to use social networking plug-ins. |
How do we use your information?
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In brief: Our main goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information we collect, we can provide you with an easy to use and readily available forum to ask questions about our products and services. |
We may use your personal information and Technical Information to: |
Who is collecting your information?
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In brief: We collect your personal information and may use third party service providers to assist with that collection. |
When you are on our site and are asked for personal information, you are sharing that information with us and our affiliates and service providers. Although we generally operate the Website and collect the information, we may engage third party service providers to assist us in that collection. Other websites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other websites linked to our websites are not covered by this privacy notice. This includes websites for the hotel brands we operate and any apps provided by such brands. |
With whom do we share your information?
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In brief: We share your information with companies who assist us in providing services, when we need to protect our Website or information and when we sell our businesses. We do not sell your personal information to third parties. |
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed: |
How can I control my personal information?
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In brief: We offer our customers choices for the collection, use and sharing of personal information. |
You may contact us at privacy@atriumhospitality.com if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request. If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this Website, you should contact a representative at privacy@atriumhospitality.com. |
How do we protect your information?
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In brief: We offer our customers choices for the collection, use and sharing of personal information. |
Financial Information |
Your California Privacy Rights.
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In brief: California residents are entitled to additional protections under California Law including the right to request information about third parties to whom we disclose information for marketing purposes. |
Requests for Information Under Current Law
Your Rights Categories of Personal Information We Collect We collect the following categories of Personal Information: • Professional or Employment-Related Information Categories of Sources of Personal Information How We Use Your Information How We Retain and Store Your Personal Information Requests to Know •The specific pieces of personal information we collected about you (also called a data portability request). Requests to Delete We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: How To Submit a Request to Know or a Request to Delete Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, email us at privacy@atriumhospitality.com and we will provide you with a form to make a designated agent request. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. To make a request, you must: • Mail or Email us to receive a CCPA Consumer Request Form o If you request the specific information or to have your information deleted, we require your first and last name, email address and information about your two most recent transactions with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We will try to respond to your request within forty-five (45) days of when we receive it. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. An amendment to the CCPA provides an exemption to the Right to Know and Right to Delete for personal information between a business and a person who is acting as an employee, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government where the information is used in the context of a business transaction. This exemption is currently set to expire on January 1, 2021. Until that date, we will not respond to requests to know or delete that meet this exemption. How To Submit an Opt-Out Request Non-Discrimination However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. Address for California Privacy Requests |
Your Nevada Privacy Rights
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In brief: We do not sell your personal information. |
Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your personal information to third parties as defined in Nevada law. |
For our Friends in the EU
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We do not market our products or services to persons located in the European Union. However, for those located in the EU, we do use reasonable efforts to abide by the privacy rights contained in the EU's General Data Protection Regulation ("GDPR") . Accordingly, if you are located in the EU, you may have certain privacy rights as described in the GDPR. For example, you may request to have your information deleted, although we may retain information for backups, prevention of fraud and abuse, satisfaction of legal obligations or other ongoing legitimate interests. You may decline to share certain personal data, in which case we may not be able to provide you with some features and benefits. |
Legal Basis for Processing Right to Object |
Who do you contact with questions or concerns about our Privacy Notice?
If you need further assistance, please send an e-mail with your questions or comments to privacy@atriumhospitality.com or write us at:
Atrium Hospitality LP
Attn: Privacy
12735 Morris Rd Ext Suite 400
Alpharetta, GA 30004